Links & Resources

Disability Services

National Disability Insurance Scheme (NDIS)
www.ndis.gov.au
Phone: 1800 800 110
TTY: 1800 555 677, then ask for 1800 800 110

Disability Services at the Department of Human Services
www.dhs.vic.gov.au/disability

Victorian Disability Services Commissioner
www.odsc.vic.gov.au
Phone: 1800 677 342 (complaints hotline) or 1300 728 187 (toll free)
TTY: 1300 726 563


Disputes and Complaints

Consumer Affairs Victoria
www.consumer.vic.gov.au
Phone: 1300 558 181
Interpreter Service: 131 450, then ask for 1300 558 181
TTY: 133 677, then ask for 1300 558 181

Dispute Settlement Centre of Victoria
www.justice.vic.gov.au/disputes
Phone: 1300 372 888

Ombudsman Victoria
www.ombudsman.vic.gov.au
Phone: (03) 9613 6222 or 1800 806 314 (regional)
TTY: 133 677
Interpreter Service: 131 450

Office of the Australian Information Commissioner
www.oaic.gov.au
Phone: (03) 8619 8719 or 1300 666 444


Guardianship, Administration and Abuse Concerns 

Office of the Public Advocate
www.publicadvocate.vic.gov.au
Phone: 1300 309 337
TTY: 1300 305 612


Health

Health Complaints Commissioner
www.hcc.vic.gov.au/
Phone: 1300 582 113
TTY: 133 677


Housing

Council to Homeless Persons
www.chp.org.au
Phone: (03) 8415 6200

Tenants Union of Victoria
www.tuv.org.au
Phone: (03) 9416 2577


Legal

Australasian Legal Information Institute
www.austlii.edu.au

Disability Discrimination Legal Service Inc
www.ddls.org.au/
Phone: (03) 9654 8644 or 1300 882 872 (toll free)
TTY: (03) 9654 6817

The Federation of Community Legal Centres
www.communitylaw.org.au
Phone: (03) 9652 1500

JobWatch
www.jobwatch.org.au
Phone: (03) 9662 1933 or 1800 331 617 (toll free)

The Mental Health Legal Centre
www.communitylaw.org.au
Phone: (03) 9629 4422 or 1800 555 887

Victoria Legal Aid
www.legalaid.vic.gov.au
Phone: 1300 792 387

Victorian Aboriginal Legal Service
www.vals.org.au
Phone: (03) 9419 3888 or 1800 064 865 (toll free 24-hour service)

Women’s Legal Service Victoria
www.womenslegal.org.au
Phone: (03) 8622 0600 or 1800 133 302 (toll free)

Youthlaw 
www.youthlaw.asn.au
Phone: (03) 9611 2412


Rights and Discrimination

Human Rights Law Centre
www.hrlrc.org.au
Phone: (03) 8636 4450

Victorian Equal Opportunity & Human Rights Commission
www.humanrightscommission.vic.gov.au
Phone: 1300 891 848
Complaints Phone: 1300 891 848
TTY: 1300 289 621


Rural and Regional 

Youth Affairs Council of Victoria Rural
www.yacvic.org.au/

Andrew Bell, Rural Manager
rural@yacvic.org.au
Phone: 0427 464 335


Sexuality

Victorian Gay and Lesbian Rights Lobby
www.vglrl.org.au
Phone: 0417 484 438

The Line
www.theline.org.au
Phone: (03) 8692 9500


Social Security

Centrelink
www.centrelink.gov.au


Transport

Public Transport Ombudsman Victoria
www.ptovic.com.au
Phone: (03) 8623 2111 or 1800 466 865 (toll free)
TTY: 133 677, then ask for 1800 466 865


Youth

Office for Youth
www.youth.vic.gov.au

Youth Affairs Council of Victoria
www.yacvic.org.au
Phone: (03) 9267 3799