The YDAS individual advocacy service is open to any young person with disability aged 12-25. The service can support young people with disabilities to affirm their rights in a range of areas, including employment, education, housing, social security, healthcare, discrimination and more. YDAS does not charge young people any cost for use the indivdual advocacy service, it is a FREE service.
Our service is unique because it is directed by the young person with a disability themselves. We work directly with the young person to help them achieve the outcomes they want.
After working with the young person to identify what they want, we develop and implement a plan to achieve it. We can support the young person with letter-writing, telephone calls, information provision, lodging complaints, attending hearings or proceedings, and arranging and attending meetings. The work undertaken is directed at achieving the young person’s desired outcome.
We can also help young people disabilities to access information about their rights. In some circumstances we will refer them to other services, if those services are in a better position to assist.
When requesting advocacy assistance from YDAS, our Individual Advocate will ask you to complete a Service Request form. This can be downloaded below or you have the option of completing the form online via the Survey Monkey link, which goes directly to our Individual Advocate. If you need help to complete the form, please call our Individual Advocate, Sarah, on 9267 3733.
Service Request Form Word version
Service Request Form Survey Monkey Online Form
YDAS always welcomes feedback both positive or negative. We always encourage our service users to let us know if they are unhappy with our service. You can provide your feedback in a range of ways, either face-to-face, over the phone, by email or by completing our feedback forms or complaint forms that are below.
Feedback Form Word Version
Feedback Form Survey Monkey Online Version
Complaint Form Word Version
Complaint Form Survey Monkey Online Version
To find out more about how to make a complaint you can check out our complaints procedure below. All of our service users are also encouraged to contact the Disability Services Commissioner if there is anything about our service that they are not happy with.
How to make a complaint about YDAS Word Version